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Showing posts from November, 2020

COMMUNICATION, PROCESS OF COMMUNICATION:, Importance of communication in communication skills

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COMMUNICATION Communication is the means by which people relate to each other. It is a process  through which we communicate a message to another person using verbal or  written expression, symbols, signals or body language. We communicate to  express our needs, desires, thoughts, opinions, appreciation, agreement,   disagreement, feelings and emotions or to share information or to transfer  messages etc. Communication is sharing or exchange of thoughts, feelings, attitudes, experiences, facts, beliefs, opinions, ideas, information, data or message between   two (or more) minds (people) through a common medium to get the desired  response.  It involves influencing the receiver’s mind to get the desired response or to cause  some change in receiver’s behaviour or to share experiences. PROCESS OF COMMUNICATION: Essential features of communication- It is a two way process between the Communicator/Sender and the Receiver. The Communic...

PRINCIPLES OF EFFECTIVE COMMUNICATION

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PRINCIPLES OF EFFECTIVE COMMUNICATION SKILLS AND COURSE OUTCOMES ENGLISH IS A LANGUAGE COMMUNICATION IS AN ART COMPRISING OF A SET OF SKILLS – L S R W LISTENING SPEAKING READING WRITING These SKILLs are DEVELOPED BY PRACTICE ONLY MODULE (unit) Objectives : After this module you will be able to : Define and understand the process of communication Understand verbal and non-verbal communication Recognize various channels of communications List and use Principles of Effective Communication List and overcome Barriers in Communication PRINCIPLES OF EFFECTIVE COMMUNICATION PURPOSE CLARITY CONCISENESS/BREVITY CONCRETENESS DIRECTNESS COURTESY CONSIDERATION CORRECTNESS SIMPLICITY COMPLETENESS I-YOU ATTITUDE POSITIVE ATTITUDE 1.PURPOSE 1.The response expected from the receiver. 2.All professional communication aims at building and maintaining good professional relations which also remains an underlying purpose. 2. CLARITY ...

REPORT WRITING

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REPORT WRITING   Definition:  A Report is a formal communication written for a specific purpose; it includes statement of a problem or situation, description of procedures followed for collection and analysis of data and its significance, the conclusions drawn from them and gives recommendations, if required. It is written after careful examination of the situation and is presented objectively, precisely and accurately.  What is a Report ? Origin (etymology): Latin word- “reportare”          re = back + portare = carry Report is : Description of an event carried back to someone who was not present on the scene. An account of something or an organized information collected by an authorized person to be used by another authorized person. Purpose – Why to write a Report? Whenever a problem arises the situation needs to be analysed and detailed information (Report) is required to take a decision. All professionals and technicians are required to...