COMMUNICATION, PROCESS OF COMMUNICATION:, Importance of communication in communication skills
COMMUNICATION Communication is the means by which people relate to each other. It is a process through which we communicate a message to another person using verbal or written expression, symbols, signals or body language. We communicate to express our needs, desires, thoughts, opinions, appreciation, agreement, disagreement, feelings and emotions or to share information or to transfer messages etc. Communication is sharing or exchange of thoughts, feelings, attitudes, experiences, facts, beliefs, opinions, ideas, information, data or message between two (or more) minds (people) through a common medium to get the desired response. It involves influencing the receiver’s mind to get the desired response or to cause some change in receiver’s behaviour or to share experiences. PROCESS OF COMMUNICATION: Essential features of communication- It is a two way process between the Communicator/Sender and the Receiver. The Communic...